Buffalo Computer Parts is the place to go for discount computers and computer systems in Buffalo, New York. We also sell used computer and server parts along with other hard to find electronic parts. If you are looking for affordable laptops, desktops, monitors, TVs or other electronics, then give us a call at (716) 545-6369. We are open Monday - Friday from 8:30am - 4:30pm.
Return Policy Details:
We have a 90 Day return policy and if there does happen to be an issue, we will work with the customer to make it right!
For non-defective returns, the customer is responsible for their original and return shipping costs. Buffalo Computer Parts will provide a pre-paid return label for convenience but the cost of return shipping will be deducted from the customer's authorized refund. A non-defective return will be charged a 15% restock fee.
If a defective product was purchased from Buffalo Computer Parts as Factory Sealed, Open Box, or Refurbished, the manufacturer Warranty applies. Please contact the manufacturer first for assistance.
If the manufacturer is unable to assist, please contact our Customer Service Department to arrange for shipment to our repair center. Just as is required when shipping an item to the manufacturer for warranty, the customer is responsible for shipping the item to us. We will ship the repaired item back to the customer at our expense.
If Buffalo Computer Parts cannot reproduce the reason for a defective return, the customer will be responsible for all shipping costs and will be charged a 15% restocking fee unless the product is shipped back to the customer at their expense.
A return label will be emailed to the customer when the RMA is issued.
Refunds will be processed to the customer's account 7-10 days after Buffalo Computer Parts receives the authorized return at our facility.
Returned product must be complete, in original boxes and packaging materials and contain all software, accessories, and blank warranty cards provided at time of original purchase. Customer will be charged the replacement cost of missing, damaged, or altered products and accessories.
In the event that a product received by the customer is defective and the product has been removed from the country after delivery within the USA, the customer must return the product to the ship-to address listed on the invoice, and then Buffalo Computer Parts will provide a shipping return label for the return to Buffalo Computer Parts. Buffalo Computer Parts will not be responsible for any taxes, duties, or fees related to this return. Taking a product permanently out of the USA may void the warranty.